Privacy Policy

Last Updated: January 2024

1. Information We Collect

At TitanStorm Exquor Architecture, we collect information you provide directly to us, such as when you:

• Fill out contact forms on our website
• Request consultations or quotes
• Subscribe to our newsletter
• Engage with our architectural design services
• Participate in surveys or feedback sessions

Personal Information

This may include your name, email address, phone number, postal address, and project-specific information related to your architectural needs.

Technical Information

We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, operating system, and usage patterns.

2. How We Use Your Information

We use the information we collect to:

• Provide architectural design services and consultation
• Respond to your inquiries and communicate with you
• Send project updates and important notifications
• Improve our services and website functionality
• Comply with legal obligations and professional standards
• Market our services (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted contractors, consultants, and service providers who assist in our architectural projects
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure servers and encrypted data transmission
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Professional confidentiality standards in architectural practice

5. Your Rights and Choices

As a Canadian resident, you have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request a copy of your information in a portable format
• Opt-out: Unsubscribe from marketing communications

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your information may be processed and stored in Canada or other countries where we or our service providers operate. We ensure appropriate safeguards are in place for international transfers.

10. Retention Policy

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

11. Changes to This Privacy Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.